Our Mission

Empowering you
through knowledge and exceptional support.

Training, Consultation, and Technical Assistance Services

Classroom Training

We are ready! Are you? With the economic challenges being experienced so profoundly by everyone, it is critical to maximize the productivity and quality of work being done by each individual. With limited personnel resources, each individual must be highly skilled and capable of achieving successful outcomes in your work.

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Training Services For Your Needs

training support cycle


Depending on which of our trainings you choose, your options for training service delivery include the following:

How To Get Started

Browse the Training Catalog to find the type of training you need.

Search the Training Catalog to find the training you are looking for.

Log into the online Learning Center (Web-Based Training WBT) (Coming Soon)

Classroom Training at Service Alternatives

Training locations for Service Alternatives Training Institute

The Service Alternatives Training Institute maintains classrooms around the Pacific Northwest with training schedules to meet your needs. Trainings are typically scheduled regionally based on demand. To attend a training at Service Alternatives, follow these instructions:

  1. Find the training which meets your needs.
  2. Review the schedule for that training and choose a scheduled date and location.
  3. Register now for that scheduled training.
  4. Once registered, you will receive a registration confirmation which will provide you with the training location and schedule details.

Note: Pre-registration is required for all SA trainings. There are no on-site registrations. Pre-registration ensures that you don't waste a trip by traveling to a training which may already be full, cancelled, relocated or rescheduled.

Tip: If you don't see a training scheduled near you, please contact us with your need. We will be able to advise you of the next scheduled training in your region, schedule a training based on demand or serve you directly with an onsite training.

Host an Onsite Training

Have a whole group to train? Easy! We’ll come to you! Just name the time and place and we’ll conduct a workshop at your location. Our Training Specialists regularly travel to deliver customized trainings for groups like yours. Since many of our solutions are team-based it just makes sense to have your whole team attend together.

The best way to get started is to pick your preferred dates and contact us for scheduling. Since you pay for the cost of the trainer travel, you will be paired with the closest trainer available who has the expertise you need. Remember that pre-workshop consultation with the trainer is included at no charge to ensure you get the most out of the training experience!

Web-based Training

Coming soon!

Complete training online in our new Learning Management System. This option will allow you to complete training anytime from the comfort of your computer.

Independent Study

Some trainings allow for independent study, particularly for the purpose of completing practicum hours. Review the training details for the independent study options.

Instructor Certification Courses

DIY Do It Yourself- train your own trainer. License your agency and train your own staff as a Certified Instructor. This is the most cost effective model for long-term training of staff within your agency.

Currently, you can receive Instructor Certification in the following courses:

Acquire Continuing Education Credits or Clock Hours

The Training Institute offers clock hours and credit through Seattle Pacific University (SPU) and Washington State's Department of Early Learning’s (DEL) STARS programs.

Option: Seattle Pacific University

Seattle Pacific University School of Education logo

Continuing Education credits and clock hours
are available through our Educational Partner Seattle Pacific University.

CEU/Clock Hours apply to personnel with valid educational, counseling or administrative certificates including but not limited to individuals designated in a supervisory role at a school district, educational service district, college/university or superintendent of public instruction. Please note: Clock Hours are valid in Washington state only are not transferable to other states.

See the RIGHT RESPONSE SPIRAL Chart (PDF) for clock hour and credit details.

Credits are 5000 graduate level however these do not count toward a graduate degree, just continuing education. Please note: Credits are transferable to other states.

Option: STARS Approved Training

DEL STARS DCFS Washington logo

Meets eligibility requirements for STARS Continuing Ed Core Competency Areas
Note: check with WAEYC for eligibility requirements.

RIGHT RESPONSE Workshops (14 hrs)

The philosophy of RIGHT RESPONSE focuses on a proactive approach to crisis management and looks at the crisis holistically to prevent future crisis. A favorite among Northwest agencies and schools since 1994!

Infant & Child CPR and First Aid (8 hours)

A required class for most staff, we offer American Red Cross certification. Students must complete skills demonstration and written test. Attendees may take the CPR session, First Aid or both.

Bloodborne Pathogens and HIV/AIDS (3 hours)

Bloodborne Pathogens education is not only a legal requirement, but it also provides a practical experience. Keeping up with new information and sorting out myth from reality can be challenging. Our Instructor Trainer Team has over 30 years of collective experience in the field and continually reviews the latest news and research.

STARS Training Calendar

View training calendar listings for Service Alternatives: View listings for Service Alternatives