Service Alternatives Training Catalog

Communitication: The Give and Take of Feedback


The purpose of this training is to learn about one theory of communication that explores communication styles, components used in feedback, and ideas of how to give and receive feedback.  This class will examine a 5, 4, 3, 2, 1 model to help open dialogue.


Hours: 6

Description: We often communicate with one another, but is that communication OFTEN effective? Find out about communication strategies in this interactive class.


Attendance Prerequisites:

Attendance Requirements:

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Minimum Enrollment:

Maximum Enrollment:

Certification: No

Physical Activity: No

Scheduling Options:

Training Objectives:

By the end of this training, participants will learn:

  • Definition of feedback
  • 5 Communication styles
  • 4 Components of feedback
  • 3 Types of Statements
  • How communication should flow
  • 2 Types of acknowledgement
  • How to seek clarification
  • How and when to make an exit statement

This training is available at your location at your scheduling convenience as an Onsite option. Please contact us directly for support with hosting this training at your location.

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