When safety is your responsibility, the RIGHT RESPONSE Workshop is your essential toolbox for determining the best course of action in any situation to achieve a safe, lasting and positive result. The RIGHT RESPONSE is proactive, holistic, and immediately effective.These tools will help you successfully manage aggression or behavioral challenges and help you prevent such incidents from occurring in the future! The intervention must meet the needs of our client. We must constantly reflect respect on the client. The safety of everyone in the environment is our highest priority.

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While crisis management strategies are useful in the event of an emergency, Positive Behavior Support systems can actually prevent crises from ocurring.

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"Why is this person doing this?" This question is asked continually by staff in response to problematic behavior on the part of the student or program participant. While guessing is rarely successful, professionals rely on a more objective process. Functional Behavior Analysis is a structured approach to understanding what a person is doing and why.

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Bloodborne Pathogens education is not only a legal requirement, but it also provides a practical experience. Keeping up with new information and sorting out myth from reality these days can be challenging. Our Instructor Trainer Team has over 30 years of collective experience in the field and continually review the latest news and research.

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A fun and interactive seminar which looks at discovering our own biases and understanding how they hinder our development. The seminar will examine institutional oppression and enable staff to begin culturally competent service delivery.

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Motivational Interviewing is primarily a philosophy, which is operationalized in practice through the set of skills used by doctors, therapists, social workers and paraprofessionals to engage people in the process of change.

Due to the complex nature of Autism, staff can find it challenging to work with someone who is affected by the disorder. Understanding this disability, however, can make a great difference in the way staff support a person with autism.

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Commonly known as Fetal Alcohol Syndrome and Fetal Alcohol Effects, you will learn the characteristics of the syndrome, causes, preventions efforts, common behavioral manifestations and practical interventions.

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Have you ever witnessed abuse? Have you ever put yourself at risk of abusing someone? This seminar explores these issues.

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A required class for most staff, we offer American Red Cross certification. Students must complete skills demonstration and a written test. Attendees may take the CPR session, First Aid or both.

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Everyone handles conflict differently. Some people are comfortable in its presence and others are not. One thing is certain, we could all use new skills to resolve conflict.

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This supervisor's class is designed to address an employee's inability or unwillingness to meet performance expectations. The principle of Progressive Performance Management is to use both proactive and responsive means to address performance issues.

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Team Spirit is a comprehensive, dynamic, experiential team development program which is tailored to the specific needs of all types of teams in the workplace. Team Spirit develops high performing teams which create powerful relationships, communicate honestly, accept responsibility for team goals, and achieve breakthrough results.

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