Everyone handles conflict differently. Some people are comfortable in its presence and others are not. One thing is certain, we could all use new skills to resolve conflict.

This participatory class offers staff a chance to examine their own views about conflict and to learn communication methods which allow people to find common ground.

The 4-Hour Seminar Covers:

• Assessing our Attitudes about Conflict
• Identifying Conflict Management Styles
• Identifying Issues and Interests
• Cultural & Historical Context
• Communication Techniques
• Mediation
• Getting to Common Ground

Please contact us for registration or more information.