Our Mission

Empowering you
through knowledge and exceptional support.

Training, Consultation, and Technical Assistance Services

Classroom Training

We are ready! Are you? With the economic challenges being experienced so profoundly by everyone, it is critical to maximize the productivity and quality of work being done by each individual. With limited personnel resources, each individual must be highly skilled and capable of achieving successful outcomes in your work.

Design Your Own Training Plan

Customized Training Plan

The Service Alternatives Training Institute is committed to supporting you to do your work (whatever it is!) with excellence. Our job is to help you gain the tools and resources you need to realize the benefits of individuals and teams working at the highest levels to carry out the mission of your organization.

Upcoming Trainings:

Next RIGHT RESPONSE Workshop Instructor Certification Course :

starts Tuesday, January 09, 2018 in Syracuse, NY


More trainings:

View Upcoming Schedule

Service Alternatives Training Catalog

Training Skills Academy

How effective are you as a trainer or presenter?  Are you dynamic? Interesting?  Engaging?  Do you lose control of discussions or rush to fit everything in at the end of the training?  Do people remember and use what was presented in the training?  The impact of your training content will vary greatly depending on your ability to deliver the material with energy, enthusiasm, and clarity. Additionally, the way in which you connect with each class participant will impact the effectiveness of your skills as a trainer.

Dealing with challenging students

The Training Skills Academy is a series of five classes that is designed to greatly enhance your skills as a trainer or presenter. The five 8-hour sessions can be taken individually or as a whole series. 

Please find the training courses you need within this category below.

Session 1: Dynamic Presentations

Excite and capture your audience by becoming a dynamic presenter.

Learn More about 1. Dynamic Presentations...

Session 2: Deeper Facilitation

Learn a variety of facilitation techniques designed to create an engaging, open learning environment.

Learn More about 2. Deeper Facilitation...

Session 3: Curriculum Development and Designing Presentations

This training will be extremely helpful to anyone who ever finds themselves in the position of needing to develop training/workshop content for their organization/staff team and then deliver this content.

Learn More about 3. Curriculum Development and Designing Pres...

Session 4: Advanced Curriculum Development

This training would benefit anyone who wishes to learn about the process of instructional design and gain specific skills in the area of creating training content.

Learn More about 4. Advanced Curriculum Development...

Session 5: Becoming a Culturally Competent Presenter

Effectively manage and present to a culturally diverse audience by increasing your cultural competency skills.

Learn More about 5. Becoming a Culturally Competent Presenter...