Our Mission

Empowering you
through knowledge and exceptional support.

Training, Consultation, and Technical Assistance Services

Classroom Training

We are ready! Are you? With the economic challenges being experienced so profoundly by everyone, it is critical to maximize the productivity and quality of work being done by each individual. With limited personnel resources, each individual must be highly skilled and capable of achieving successful outcomes in your work.

Design Your Own Training Plan

Customized Training Plan

The Service Alternatives Training Institute is committed to supporting you to do your work (whatever it is!) with excellence. Our job is to help you gain the tools and resources you need to realize the benefits of individuals and teams working at the highest levels to carry out the mission of your organization.

Upcoming Trainings:

Next RIGHT RESPONSE Workshop Instructor Certification Course :

starts Tuesday, January 09, 2018 in Syracuse, NY


More trainings:

View Upcoming Schedule

Service Alternatives Training Catalog

Behavioral Skills Academy

Do you have students or clients experiencing problem behaviors which interfere with their success or cause crisis?  Are problem behaviors interfering with safety, security, and a general feeling of well being?

The Behavioral Skills Academy classes focus on helping you and your staff understand why problem behaviors are occurring so that you can effectively manage or eliminate them. Learn professional-level behavior management and positive support techniques which have been proven to increase the safety and learning of all involved.

Please find the training courses you need within this category below.

Positive Behavior Support

An extremely helpful training for anyone who wants to understand or be able to change their own or someone else’s behavior.

Learn More about Positive Behavior Support...

RIGHT RESPONSE Attendee Certification Workshops

This workshop will teach you the cycle of risk management and response: Prevention, De-escalation, Postvention and Physical Interventions, including Escorts and Therapeutic Holds. Complete and receive a 1 or 2 year certification.

Learn More about RR Certification Workshops...

RIGHT RESPONSE Attendee Recertification Workshops

This 7 hour recertification will review the cycle of risk management and response: Prevention, De-escalation, Postvention and Physical Interventions, including Escorts and Therapeutic Holds. Complete and receive a 1 or 2 year certification.

Learn More about RR Recertification Workshops...

RIGHT RESPONSE Instructor Certification Course

Attendees in this course will learn how to conduct RIGHT RESPONSE Workshops. Upon successful completion of the Instructor Certification Course, candidates will receive a RIGHT RESPONSE Instructor Certification.

Learn More about RR Instructor Certification Course...

RIGHT RESPONSE Instructor Recertification Course

This 3.5 hour course is designed to act as a refresher for currently certified Instructors.

Learn More about RR Instructor Recertification Course...