Our Mission

Empowering you
through knowledge and exceptional support.

Training, Consultation, and Technical Assistance Services

Classroom Training

We are ready! Are you? With the economic challenges being experienced so profoundly by everyone, it is critical to maximize the productivity and quality of work being done by each individual. With limited personnel resources, each individual must be highly skilled and capable of achieving successful outcomes in your work.

Design Your Own Training Plan

Customized Training Plan

The Service Alternatives Training Institute is committed to supporting you to do your work (whatever it is!) with excellence. Our job is to help you gain the tools and resources you need to realize the benefits of individuals and teams working at the highest levels to carry out the mission of your organization.

Upcoming Trainings:

Next RIGHT RESPONSE Workshop Instructor Certification Course :

starts Tuesday, January 09, 2018 in Syracuse, NY


More trainings:

View Upcoming Schedule

Service Alternatives Training Catalog

RIGHT RESPONSE Workshops

RIGHT RESPONSE is a fresh and exciting training for De-escalation skills and Physical Intervention Restraints featuring the latest research and adult learning methods. 800-896-9234Need De-escalation, Physical Restraints or Prevention Interventions? You need the RIGHT RESPONSE® Workshop! There are 4 levels of the workshop which you can now offer to attendees concurrently to give them just the amount of training they need: Primer, Elements, Elements+ and Advanced.

To learn more about this de-escalation and intervention training, click here for the RIGHT RESPONSE website.

Workshop Outline Training Options

RIGHT RESPONSE Versions of de-escalation and intervention

Please find the training courses you need within this category below.

RIGHT RESPONSE Attendee Certification Workshops

This workshop will teach you the cycle of risk management and response: Prevention, De-escalation, Postvention and Physical Interventions, including Escorts and Therapeutic Holds. Complete and receive a 1 or 2 year certification.

Learn More about RR Certification Workshops...

RIGHT RESPONSE Attendee Recertification Workshops

This 7 hour recertification will review the cycle of risk management and response: Prevention, De-escalation, Postvention and Physical Interventions, including Escorts and Therapeutic Holds. Complete and receive a 1 or 2 year certification.

Learn More about RR Recertification Workshops...

RIGHT RESPONSE Elements Instructor Certification Course

Attendees in this course will learn how to conduct RIGHT RESPONSE Primer and Elements Workshops. Upon successful completion, candidates will receive a RIGHT RESPONSE Elements Instructor Certification valid for 2 years.

Learn More about RR Elements ICC...

RIGHT RESPONSE Instructor Certification Course

Attendees in this course will learn how to conduct RIGHT RESPONSE Workshops. Upon successful completion of the Instructor Certification Course, candidates will receive a RIGHT RESPONSE Instructor Certification.

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RIGHT RESPONSE Instructor Recertification Course

This 3.5 hour course is designed to act as a refresher for currently certified Instructors.

Learn More about RR Instructor Recertification Course...